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Title: Intake Coordinator Reports To: Administrator(s) Status: Non-exempt Function: The Intake Coordinator will work cooperatively with Program staff and Administrator(s) to maintain a quality intake system.

Duties and Responsibilities:

1. Be a part of a team that provides a caring, respectful, safe atmosphere to those seeking life transformation through the ARC program.

2. Work cooperatively with all ARC staff, beneficiaries, and outside agencies.

3. Visit and coordinate with outside agencies to make them aware of the services the Adult Rehabilitation Center provides for those in need of life transformation.

4. Develop and maintain a network of outside referral sources by telephone, letter, and personal contact to:

(1) arrange for the referral of applicants to The Salvation Army ARC program;
(2) arrange for outside sources to tour and view The Salvation Army ARC program; and
(3) make appropriate referrals to resources outside the ARC program.

5. Interview, assess, and process necessary paperwork for applicants to the ARC program, striving to maintain a full capacity at all times. Provide a positive, appealing, and uplifting first impression of the ARC program. Maintain a waiting list of potential applicants. Assist potential applicants with the completion of all required forms. Provide applicants who are not appropriate for admission with resources of other suitable services.

6. Ensure that the house tracking system is maintained and updated at least weekly, including changes to counseling assignments, bed assignments, and work therapy assignments.

7. Facilitate community engagement activities to strengthen opportunities for identification of potential new beneficiaries.

8. Conduct 1-2 education classes and/or groups each week as assigned.

9. Assist counselor and other senior program staff in crisis intervention as needed.

10. Ensure that weekly gratuity reports are updated and forwarded to the finance office for gratuity processing as assigned.

11. As directed by Administrator(s), coordinate with outside groups to bring speakers and information that model Christian values of recovery and have an active commitment to substance free living.

12. Record statistical information as related to your area of responsibility. Submit to Administrator(s) within three business days following the end of the month. Daily/weekly reporting is to be done on a daily basis. Intake Coordinator rev 10.12.23 2 The Salvation Army Adult Rehabilitation Centers.

13. Operate compliance screening for prohibited substances equipment, as required, keeping an accurate and up to date record of all test results. Maintain all equipment, including breathalyzers, to ensure validity and accuracy of results.

14. Attend weekly staff meetings and all meetings as requested by the Administrator(s). Present resident cases as requested.

15. Attend retreats, conferences, and other Salvation Army events as scheduled and assigned (which may include weekend and/or evening time).

6. This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.

17. Other duties as assigned by immediate supervisor and/or Administrator(s).

Qualifications:

1. High school diploma or equivalent is necessary.

2. Associate or bachelor’s degree in related field preferred.

3. CADC or comparative residential and rehabilitation experience preferred.

4. Strong communication and interpersonal skills. Physical Requirements Sitting Lifting Over 2/3 of the time Must be able to lift 10 pounds Push/Pull Using Machinery Standing No Under 1/3 of the time Walking Reaching Under 1/3 of the time Under 1/3 of the time Climbing Stooping Under 1/3 of the time Under 1/3 of the time Statement of Confidentiality.

Other Description:

The Intake Coordinator occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Adult Rehabilitation Centers in all job-related matters.

Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

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